Excellent customer service by the staff! They all were very friendly and accommodating which is something I appreciate in my frequent travels. This location is very clean, comfortable and located near lots of food and retail options. Rooms are large, clean and the beds are comfortable. The pool itself is small but the kids love the slide and the entire outside area is nice and well kept. This is one of the best locations I’ve visited and would definitely return.
Shawna
juni 2023
Nice place, friendly staff. Big rooms, lots of space.
Shannon
juni 2023
The room was clean and the thermostat was set at a nice, cool temperature. The staff was very nice and friendly. The hotel itself was also very clean. Our kids loved the pool. The breakfast had a nice variety and tasted good.
Christopher
augustus 2023
super clean. stuff was up to date. good location. hot water started nearly immediately (like almost too hot lol). shower supplies were nice. ac worked really well.
Florica
mei 2023
It was very clean and everything felt new, the breakfast was delicious and had a great variety, the staff was very friendly and helpful. I would definitely stay here again
Chase
november 2023
The lady that checked me in was new. She was funny, friendly and helpful. She and her colleague were helpful letting us check in early and finding the best room near family. Great staff!!! Stayed there last year. Different staff this year. Last year not very friendly and made us wait an hour to check in. Had 88 yo in the car. Don't believe it was because room wasn't ready. Think it was because that's the rule.
Laurin
januari 2023
We enjoyed staying at this property. It was very clean and friendly staff. We had a very quiet room. Breakfast was good with many selections. Many places to eat only a short distance away. We would highly recommend this hotel.
Debbie
februari 2024
Breakfast was good , not great. Missed having meat. Coffee was hot and waffles always a favorite. Room was spacious and clean. Beds were harder than I prefer but that is a personal preference.
Christopher
augustus 2022
Getting to choose my room and being close to the elevators so I could easily walk my dog. Pet friendliness Breakfast and the convenience of taking food on trays to the room to eat. Also a nice selection with plenty od everything to choose from. The mini kitchen in the rooms!! The divider that can be drawn between the living space and the bedroom. cleanliness of the entire hotel Front desk workers on the late evening/night shift were super friendly and helpful.
Stacye
februari 2022
Clean, Beds are very comfortable and Staff was Friendly. Would Definitely Stay here again. Now lets Review MY next Stay at Courtyard at Mount Juliet, Tennessee. You made me wait almost an hour at the Front Desk at 11p.m. Exhausted and I Booked 2 Rooms. You only Had One Room in your System. Then You Gave me the Wrong Room. I Paid for 2 King Suites and only got one!!!!!!!! I am So upset as anyone would Be! After Driving for 12 Hours Straight!!!!!!!!! Unbelievable. Please Correct This as I Have Been using Booking.com for MANY Years!!!!!!!
Terese
april 2022